Remote audit – solution for businesses that need to maintain ISO certification audit when needed to limit exposure

The impact of the COVID-19 translation has become a major obstacle for businesses currently in the audit process to obtain some quality standards certification such as ISO. Understanding this, the UK ISO Commission introduced a method of remote audit to both ensure the safety of auditors and employees, and meet the requirements of getting business certification on time.

Remote audit – solution for businesses that need to maintain certified audit when need to limit exposure

During remote audit, the auditors will not need to visit your factory directly. This not only helps to cut down on travel costs and emissions, but is also ideal in situations where businesses are trying to limit travel and direct contact with others, which can help protect people. members during the assessment (eg reasons for disease prevention).

Remote audit – ISO certification cost reduction solution for businesses

The implementation of Remote Audit will help create significant savings for the business (by reducing travel costs) thereby reducing the cost of Continuing Certification.

In the remote audits, operations are still performed as usual audit audits. Specifically:

For document review activities: The evaluation organization will consider as many remote management systems as possible. This can be done through screen sharing or by sending information via email (Cons: Pay attention to confidentiality, especially for companies with strict information requirements) .

For field reviews and audits, enterprises can show them to the auditors using a webcam or video call from a mobile phone (for standards and certification that must directly review compliance with specific field procedures); If this is not possible due to technology, health and safety, then this will be an additional review at the next additional / direct review. It also depends on the type of audit, business performance of the business, and the standard by which the business is certified.

Since February 2020, a number of organizations have provided remote audit services in the world (and started to introduce them in Vietnam) such as Bureau Veritas, NQA, ISO Accelerator.

 A remote audit is an audit performed partially or completely outside the company (not to the company to be assessed). The audit will cover everything similar to a regular direct audit (at the company to be assessed) but using technology to assist the reviewer when it is not possible to come to the company.

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