Ministry of Industry and Trade implements the application of quality management system ISO 9001: 2015

In order to implement the quality management system ISO 9001: 2015 instead of the standard ISO ISO 9001: 2008 system, the Ministry of Industry and Trade organized a training workshop on the new quality management system.

At the recent training workshop on quality management system according to TCVN ISO 9001: 2015, Mr. Le An Hai – Deputy Chief of Ministry of Industry and Trade – said: Administrative procedure reform, improving the quality of the civil service in order to create a transparent and a favorable interactive environment between state management agencies, enterprises and people is a matter of high appreciation by the Government in recent years.

The Government also tasked relevant agencies to coordinate research and development of tools, including quality management system according to TCVN ISO 9001: 2015.

According to Mr. Le An Hai, this is a tool to help systematize the processing process, strictly control the process of handling work in state management agencies with outside entities.

Before putting the system into operation, the Ministry of Industry and Trade organized a training, training and dissemination conference for departments, institutes and institutes of the Ministry. In the coming time, the Ministry will expand the dissemination work to localities, helping vertical agencies to implement soon.

Brief introduction of the content of the Quality Management System according to TCVN ISO 9001: 2015, Mr. Phi Hong Hiep – Director of International Consulting and Technology Company – INCOTECH said: The system is conducted through through the construction and application of a system of reasonable workflows in accordance with the law to create conditions for the head of state administrative agencies to control the process of controlling work in internal agency. Through it, gradually improve the quality and efficiency of the management and provision of public services. The goal of this system is standardization of the organization’s management system.

Quality management system in accordance with ISO 9001 includes working regulations, internal regulations and regulations; regulations on functions and duties; operational procedures; work instructions; job position description … helps to improve and systematize reasonable work processing processes, strictly control the process of handling work in state agencies, improve operational efficiency, transparency transparent and clearly define the roles and responsibilities of each cadre and civil servant in the performance of public duties, creating favorable conditions for people and businesses to easily and conveniently access public services; improve the quality and effectiveness of the management and provision of public services by state agencies, used as one of the important tools to contribute to the implementation of administrative reform (PAR) …

According to Mr. Le An Hai, the Government pays special attention to the application of Quality Management System ISO 9001: 2008 and now ISO 9001:2015 through regular adjustments, amendments and supplements to the issuance of new documents. legal normative documents, directing documents to improve the legal framework, strengthen the direction and administration for practical and effective. The Government and the Prime Minister also have direct guidance on the management of ministries and branches through resolutions 01 and 02 annually, emphasizing the implementation of administrative reforms, standardizing the implementation of public duties and construction. building a contingent of civil servants and using public finance in an effective and effective way.

Previously, on February 21, 2018, the Ministry of Science and Technology sent official dispatches to ministries, ministerial-level agencies and government-attached agencies and People’s Committees of the provinces and centrally-run cities on the transfer route. change the application of ISO 9001:2015 TCVN.

Accordingly, implementing the provisions at Point c, Clause 4, Article 4 of Decision No. 19/2014/QD-TTg, the Ministry of Science and Technology guides the roadmap for building and applying the quality management system according to standards. National TCVN ISO 9001:2015 into operation of agencies and organizations in the state administrative system as follows:

For agencies and organizations for the first time to build and apply a quality management system: to study and apply the national standard TCVN ISO 9001:2015.

For agencies and organizations that have built and applied the system; quality management according to national standards TCVN ISO 9001:2008.

The ministries, branches and localities shall base themselves on the actual situation to work out plans to change the construction and application of the quality management system according to the national standards TCVN ISO 9001:2008 into the national ISO standard 9001:2015 for agencies, organizations under the Ministry, branches and localities to meet, ensure savings, avoid waste, complete the conversion before June 30, 2021.

Productivity and Quality Office