Initial results from the construction of a Quality Management System in accordance with ISO 9001: 2015

When building a quality management system according to ISO 9001: 2015, the goal that Tay Nguyen Eye Hospital Co., Ltd aims to streamline the activities of the unit is reasonable, creating a professional and safe working environment safe, convenient, help improve labor efficiency, improve productivity and quality of treatment.

The construction of Quality Management System according to the National Standard TCVN ISO 9001: 2015 at Tay Nguyen Eye Hospital Co., Ltd. belongs to the Program of Quality Productivity 2019.

From the beginning, when building the Quality Management System according to ISO 9001: 2015, the leaders of Tay Nguyen Eye Hospital Co., Ltd. expected to help standardize the operating procedures, eliminating many unnecessary procedures. It also helps to prevent operational risks, shorten time and reduce costs incurred due to errors or errors in the work, and at the same time makes the responsibility and awareness of employees. The staff has improved significantly, helping leaders control the progress and quality of work. Standardization of operating procedures will help improve labor efficiency, contribute to improving the lives of workers, improve productivity and quality of treatment, and contribute to the development of hospitals.

Recent testing and monitoring results of training and internal evaluation of the Quality Management System at the Company of Dak Lak Department of Science and Technology show that basically, Tay Nguyen Eye Hospital Co., Ltd. has developed and completed processes according to national standards to be certified ISO 9001: 2015, including: Quality manual, general processes (Document information control; Risk management, opportunities; Internal audits; Management review meetings; Control of nonconformities and corrective actions) and internal processes.

The implementation of building processes helps the Company manage, operate, and solve tasks scientifically in all aspects of operations and business. After the construction, internal assessment will be organized to overcome the inappropriate points, the Company will make an announcement as prescribed.

Construction of ISO 9001: 2015 system of  Tay Nguyen Eye Hospital Co., Ltd. took place together with Enterprise Management Solutions Consulting Co., Ltd., an ISO system construction consultancy service provider 9001: 2015.

The consultants provided an analysis of the main provisions of ISO 9001: 2015, guidelines for internal auditing, internal assessment planning as well as evidence gathering in departments and divisions. The function of Tay Nguyen Eye Hospital Co., Ltd. to overcome after internal assessment and improve the system to meet the requirements of ISO 9001: 2015.

In the coming time, the consultant continues to instruct the Company to complete the content to put into the evaluation and certification of quality management system in accordance with ISO 9001: 2015 standards and to develop unique plans maintain and improve the quality management system in the following years.

Productivity and Quality Office