How do I Apply Lean Six Sigma? (Part 2)

Lean Six Sigma is implemented according to the DMAIC approach including 5 stages in sequence: Define (Determine), Measure (Measure), Analysis (Analysis), Improve (Improve) and finally Control ( Control). Each phase identifies the specific activities that the project team must carry out with an appropriate set of tools. The DMAIC process is at the heart of Six Sigma process improvement projects.

In order to identify the priority activities, businesses need to:

Focus on reducing costs by optimizing processes

Controlling the source of your input can help limit potential errors. Monitoring and observation of the production process should be conducted regularly to achieve this goal. For example, to apply Lean Six Sigma techniques to Human Resources activities, adjust processes to reduce hiring, interviewing, hiring, and hiring a new employee by standardizing the process. of businesses and personnel training effectively. Apply Lean Sigma to financial institutions by eliminating unnecessary approval processes, reducing the time needed to complete transactions, such as paying suppliers or processing payroll.

Focus on reducing errors by streamlining and automating processes

For example, focus on database operations so that when salespeople enter an order, pre-form existing customer information, available inventory, and customer-approved credit lines. Gain the knowledge to fix customer support calls into a database accessible to all support staff so your support teams can reduce the time it takes to solve customer problems. .

Check the process regularly

Such as on an annual basis to maintain a high level of quality in the enterprise system.

Source: Smallbusiness