Digital Transformation Tools for Small and Medium Businesses (Part 1)

Most of the managers of SMEs surveyed acknowledged that they needed digital transformation, but the process was often delayed due to lack of funding and relatively large workload.

In many cases, the time spent on manually backing up data such as typing or recording books is more expensive for managers than using digital tools and resources. However, many managers still believe that digital transformation requires high human resources and costs, placing a heavy burden on their production activities.

Fortunately, many low-cost or even free tools have emerged to help solve the difficulties of digital transformation at the enterprise. There are a handful of free trial versions available designed to suit small and medium businesses. You can decide whether to use the paid features or not, because only as you go further in the digital transformation will they become necessary. Here are some such tools:

1. Warehouse management

Canvus: This free warehouse management system can be used to retrieve inventory or returns information, record sales and monitor damaged items. Unlike other systems, Stockpile does not limit the number of products, users or addresses on the original database.

In Flow: The free version of the InFlow app offers the ability to manage up to 100 product types for 100 different customers and up to 13 manager analytics report templates. Users have access to bar code records and to use the various warehouse facilities.

2. Customer Relationship Management (CRM)

CRM is an area that is becoming increasingly time-consuming for growing businesses. Zapier, an integrated web company, has a list of free CRMs for businesses based on their needs including: Bitrix24; Zoho CRM (Enterprise Quality Assessment); HubSpot CRM (enterprise use with multiple contracts); Insightly (Project Manager); Capsule; Really Simple Systems (Sales Forecast); Agile CRM (Marketing capabilities); Streak (Manage from Gmail email); Flowlu (Retrieve financial statements).

3. Online cooperation

If you are still sending mail and asking for feedback from others before emailing you again, you are doing this wrong. Google Drive is a free real-time tool that can store documents, slide shows, spreadsheets, forms, and even artwork. Multiple users can edit files on it at the same time. The corrected information will change immediately to help people update information as quickly as possible without overlapping.

(To be continued)

Productivity and Quality Office